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Terms of payment and conditions

Payment is due upon arrival!
Please pay upon arrival cash to the guide before the tour. Companies and clubs will be billed upon request. Payment can be done via remittance after the service. Deposit is required for larger invoice amounts.

Quality Management
An array of measures guarantees our guests the highest level of reliability when handling a booking. Customer satisfaction is what we strive for. This is a requirement for all members of the German tour guide association (BVDG).

Cancellations up to 48 hours before service are free of charge!
Under normal circumstances cancellations at short notice, i.e. 48 hours
before the booked service are free of charge. This enables our customers to plan without any worries.

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